Privacy

 

At eighteen twenty wines, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, purchase our wines, or engage with our community events.

1. Information We Collect

We collect information that helps us provide a personalized and efficient experience on our website. This includes:

  • Personal Information You Provide: Name, billing address, shipping address, email address, phone number, and birthdate (required for age verification to purchase alcohol).

  • Payment Information: Credit card numbers or other payment details. Note: All payments are processed securely through our third-party payment gateways; we do not store your raw financial data on our servers.

  • Interaction Data: Information provided when you sign up for our newsletter, join our wine club, enter a giveaway, or RSVP for events like our book and puzzle swaps.

  • Automated Information: Your IP address, browser type, operating system, and browsing behavior on our site, collected via cookies and tracking technologies to improve website performance.

2. How We Use Your Information

We use the information we collect to fulfill your orders and run our business smoothly. Specifically, we use it to:

  • Process and Ship Orders: To fulfill purchases, verify legal drinking age (21+), and send tracking information.

  • Communicate with You: To send order confirmations, updates about our tasting room, newsletters, and promotional offers (you can opt out of marketing emails at any time).

  • Improve Our Website: To analyze web traffic and user behavior so we can optimize your online shopping experience.

  • Support Community Initiatives: To manage event registrations and run specialized programs.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted partners who help us run our business, including:

  • Service Providers: E-commerce platforms, payment processors, shipping carriers, and email marketing services.

  • Compliance and Legal Obligations: We may disclose your information if required by law, to enforce our website policies, or to protect our rights, property, or safety.

4. Age Verification (21+)

Our website and products are intended strictly for individuals who are at least 21 years old. We do not knowingly collect personal information from anyone under the age of 21. If we discover that a person under 21 has provided us with personal information, we will delete it immediately. Age verification is required at checkout and upon delivery of all wine shipments.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and keep track of items in your shopping cart. You can choose to disable cookies through your browser settings, though doing so may limit your ability to use certain features of our website.

6. Data Security

We implement commercially reasonable security measures, including SSL encryption, to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have control over your personal information. You can:

  • Opt Out of Marketing: Click the "unsubscribe" link at the bottom of any marketing email we send.

  • Update Your Information: Contact us directly to update or correct your account details.

  • Request Deletion: Ask us to delete your personal data from our records, subject to certain legal obligations (such as transaction records required for tax or compliance purposes).

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us via this web form or at our physical address:

eighteen twenty wines

219 Anderson Street, Unit 2, Portland, Maine 04101